Shipping policy
Shipping Policy
Welcome to Craft Cone Tools! We strive to deliver your purchases in the most efficient and reliable manner possible. Please review our shipping policy below to ensure a seamless shopping experience.
Processing Time
- All orders are processed within 1 business day (excluding weekends and holidays).
- You’ll receive a notification once your order has shipped.
Shipping Rates & Delivery Times
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Domestic Shipping (Within United States Of America):
- Standard Shipping, arrives in 2–7 business days.
- Free shipping on orders over $10.00.
-
International Shipping:
- Rates vary based on destination and weight. Calculated at checkout.
- Delivery typically takes 5-15 business days.
Order Tracking
- Domestic Tracking
- Once your order has shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your package in real-time.
- International Tracking
- Once your order has shipped, you’ll receive a confirmation email with a link to Shopify's order tracking website. Use this website link to track your package in real-time.
Customs, Duties, and Taxes
- International orders may be subject to customs fees, duties, and taxes imposed by the destination country. These fees are the buyer’s responsibility.
- Check with your local customs office for more information.
Shipping Issues
We are not responsible for:
- Delays caused by carrier services.
- Lost or stolen packages.
If your package is delayed or missing, please contact the carrier with your tracking number for assistance.
Changes to Your Order
If you need to update your shipping address or make changes to your order, please contact us immediately at craftconetools@gmail.com.
Returns & Refunds
For information on returns and refunds, refer to our Return Policy.
Contact Us
For any questions or concerns about your shipment, email us at info@craftconetools.com or visit our Contact Us page.